Contractor Terms

Last updated: September 2026

These terms govern the relationship between Shingle Scout ("we," "us") and roofing contractors ("Contractor," "you") who receive homeowner leads through our service. By accepting a lead from Shingle Scout, you agree to these terms.

1. What we provide

Shingle Scout sends homeowner quote requests ("leads") that originate from our website within your agreed service territory. Each lead is sent to one Contractor only — never shared or resold to a competing contractor for the same request.

2. What counts as a qualified lead

A lead is qualified, and billable, if it includes all of the following at the time it is sent:

• A real name and a working phone number
• An address within your agreed service territory
• A stated roofing project need (repair, replacement, inspection, or gutter/eavestrough)
• Confirmation the submitter identified as the homeowner or an authorized decision-maker for the property

A lead is not qualified, and not billable, if:

• The contact information is fake, incomplete, or a duplicate of a previously sent lead
• The address falls outside your agreed service territory
• The submission is not a genuine roofing inquiry

3. Pricing and payment

Pricing per qualified lead is agreed individually with each Contractor in writing before leads are sent, based on territory, project type, and volume. Invoices are issued on an agreed schedule (typically weekly), with payment due per the terms confirmed at signup (typically net 7 or net 14).

4. Disputes and refunds

If you believe a lead did not meet the qualification criteria in Section 2, notify us within 48 hours of delivery with the reason. Disputed leads that are confirmed not to meet the criteria will not be billed, or will be credited if already invoiced. We aim to resolve disputes within 3 business days.

5. Your obligations with homeowner data

Leads contain personal information belonging to homeowners who have consented to be contacted about their roofing project. As a condition of receiving leads, you agree to:

• Use the information only to respond to and service that specific homeowner's request
• Not share, sell, or use the information for any other marketing or unrelated purpose
• Handle the information securely and in compliance with applicable Canadian privacy law (including PIPEDA)
• Delete or securely dispose of homeowner information upon request, where you are not required to retain it for legitimate business or legal purposes

6. Exclusivity and territory

Your service territory is defined at signup and may be adjusted by mutual agreement. We do not send a given lead to more than one Contractor.

7. Term and termination

Either party may end this arrangement at any time with 7 days' written notice. Leads already delivered remain billable under Section 3 regardless of termination.

8. Contact

Questions about these terms: Nathaniel Floyd, Shingle Scout, (647) 615-3348.